Frequently Asked Questions
Q. What is an Immobilizer?
Q. How can I modify the information in my insurance policy?
Q. What is the territorial coverage for the automobile insurance?
Q. What is a coverage?
Q. What is a package?
Q. Which are the types of policies that exist?
Q. What is a deductible?
Q. What is an assured sum?
Q. What documents do I have to show in case of a total lost?
Q. What is an Immobilizer?
A. Due to the frequent occurrence of automobile theft lately, we want to offer your a Safety Device for Automobiles (Immobilizer), which works through a mechanism that inhibits the starter of the vehicle in the event of theft.
This immobilizer includes a small key, that when inserted in the keyhole it will restore the functions previously inhibited so you can start your vehicle.
If you need additional information on this feature you can visit our: Help
Center.
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Q. How can I modify the information in my insurance policy?
A. Are
you having problems correcting the data in your policy? Allow us to help you
Visit our Help Center and fill the information using the
form or send us an e-mail with the correct data, (including the policy number),
and we will be solving your needs as soon as possible.
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Q. What is the territorial coverage for the automobile insurance?
A. It covers you mainly in the Mexican Republic, but can also extend to the United States and Canada (except the cover of Liability).
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Q. What is a coverage?
A. They are the values or benefits that protect you against the different dangers to which it is exposed the vehicle and/or the driver.
For more information please see the section of coverages in the insurance of
your interest.
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Q. What is a package?
A. It is an assembly or collection of coverages giving you several options to protect your vehicle.
For more information please see the section of Packages.
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Q. Which are the types of policies that exist?
A.
Individual, Multianual, Fleet, Family Fleet and Tourist.
For more information please see the section of Types of Policies.
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Q. What is a deductible?
A. It is the participation of the insurer in a wreck, which is specified in the cover of the policy.
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Q. What is an assured sum?
A. It is the maximum value that the insurance company can pay in case of an event. This value is specified in the cover of the policy.
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Q. What documents do I have to show in case of a total lost?
A. Endorsed original invoice (for a physical person)
- Invoice to ABA SEGUROS (for a moral person) and copies of the original invoice.
- RFA card (car modelos older than 1990).
- Receipt of paid possessions (tenencias).
- Receipt of licence plates termination.
- A set of keys.
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